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WELCOME TO OUR CUSTOMER SERVICE

Here you will find answers to your questions about shopping at Prngrphy’s online store, your order, payment options and more.

Simply select from the categories below for your complete information.

FAQs

Here is a list of the most frequently asked questions.

If you have any comments, queries or requests related to our online store, please contact our Customer Service team using one of the contact methods provided in the section CONTACT US (Link to Contact us)

If you know what you are looking for, use the specific category links, such as ‘Denims’, ‘Accessories’ section on the site, or browse through our product categories. Refine your search by selecting colors, materials and styles. When you have made your selection, add the product to your shopping bag. You can review your shopping bag and proceed to checkout from the icon on the top right hand corner of the page. To complete your purchase simply enter your shipping, billing and payment details.

We accept payment through all major credit cards.

Setting up an account is not mandatory, but if you register, you will be able to enjoy the following benefits through your ‘My Account’:

  • Track your orders and review past purchases,
  • Gain access to your ‘Wish List’,
  • Be notified when new products are available
  • Save your address and card details for faster shopping,
  • Manage your account details and newsletter subscriptions.

The order will be confirmed when we send the confirmation email for each shipment to the email address you provided.

The email(s) will contain a confirmation and summary of the order in relation to each product such as: product description and the total price of the order, including taxes and any shipping costs.   




You may use this feature to request a general appointment at our exclusive location or use this feature on our product page to book an appointment for a specific item. (Link to Request and Book an appointment)